{"id":14139,"date":"2024-11-19T11:50:25","date_gmt":"2024-11-19T11:50:25","guid":{"rendered":"https:\/\/thechannelpress.ca\/?page_id=14139"},"modified":"2025-01-21T09:39:35","modified_gmt":"2025-01-21T13:39:35","slug":"shipping-and-refund-policy","status":"publish","type":"page","link":"https:\/\/thechannelpress.ca\/fr\/shipping-and-refund-policy\/","title":{"rendered":"Politique d'exp\u00e9dition"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14139\" class=\"elementor elementor-14139\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3abaf4f e-flex e-con-boxed e-con e-parent\" data-id=\"3abaf4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5def4b2 elementor-widget elementor-widget-text-editor\" data-id=\"5def4b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 28pt; line-height: 56px; font-family: Arial, sans-serif; color: #525252;\">Politique d'exp\u00e9dition<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 24pt; line-height: 48px; font-family: Arial, sans-serif; color: #525252;\">Options d'exp\u00e9dition<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 18pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 12pt; line-height: 24px; font-family: Arial, sans-serif; color: #525252;\">Nos options d'exp\u00e9dition sont con\u00e7ues pour r\u00e9pondre aux divers besoins des clients. Au niveau national, les clients peuvent choisir entre une exp\u00e9dition standard (7 \u00e0 10 jours ouvrables) et une exp\u00e9dition acc\u00e9l\u00e9r\u00e9e (3 \u00e0 5 jours ouvrables selon la destination). Les clients internationaux ont acc\u00e8s \u00e0 l\u2019exp\u00e9dition internationale standard (un minimum de 15 jours ouvrables) et \u00e0 l\u2019exp\u00e9dition internationale express (7 \u00e0 14 jours ouvrables).<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 24pt; line-height: 48px; font-family: Arial, sans-serif; color: #525252;\">Frais d'exp\u00e9dition et de livraison<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 18pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 12pt; line-height: 24px; font-family: Arial, sans-serif; color: #525252;\">Les frais d'exp\u00e9dition sont soigneusement calcul\u00e9s en fonction de plusieurs facteurs, notamment le poids du livre, la destination et la m\u00e9thode d'exp\u00e9dition s\u00e9lectionn\u00e9e. Ces co\u00fbts sont affich\u00e9s de mani\u00e8re transparente lors du paiement, sans frais cach\u00e9s. Bien que nous nous efforcions de fournir des estimations de livraison pr\u00e9cises, nous devons souligner qu\u2019il s\u2019agit d\u2019approximations et non de garanties absolues.<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 24pt; line-height: 48px; font-family: Arial, sans-serif; color: #525252;\">Consid\u00e9rations internationales et sp\u00e9ciales<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 18pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 12pt; line-height: 24px; font-family: Arial, sans-serif; color: #525252;\">Pour les commandes internationales, les clients sont responsables des droits d'importation, des taxes locales et des frais de d\u00e9douanement. Notre processus d'exp\u00e9dition comprend un suivi complet, avec des informations d\u00e9taill\u00e9es envoy\u00e9es par courrier \u00e9lectronique aux clients lors de l'exp\u00e9dition.<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 24pt; line-height: 48px; font-family: Arial, sans-serif; color: #525252;\">Service \u00e0 la client\u00e8le et flexibilit\u00e9<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 18pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 12pt; line-height: 24px; font-family: Arial, sans-serif; color: #525252;\">Notre \u00e9quipe d'assistance d\u00e9di\u00e9e est disponible du lundi au vendredi, de 9 h 00 \u00e0 17 h 00 HNA, pour r\u00e9pondre \u00e0 toute demande d'exp\u00e9dition via notre contact par courriel\/e-mail. Nous nous engageons \u00e0 r\u00e9soudre les probl\u00e8mes de nos clients rapidement et professionnellement.<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 18pt; line-height: 22px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-CA\" style=\"font-size: 12pt; line-height: 24px; font-family: Arial, sans-serif; color: #525252;\">Cette politique repr\u00e9sente notre promesse de fournir une exp\u00e9rience de paiement fiable, transparente et centr\u00e9e sur le client. Nous nous effor\u00e7ons continuellement d\u2019\u00e9quilibrer la satisfaction de nos clients avec les r\u00e9alit\u00e9s pratiques de la vente et de l\u2019exp\u00e9dition de livres.<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt; line-height: 29.3333px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; text-align: justify;\"><span lang=\"EN-CA\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Shipping Options Our shipping options are designed to meet diverse customer needs. Domestically, customers can choose between standard shipping (7-10 business days) and expedited shipping (3-5 business days). International customers have access to standard international shipping (a minimum of 15 business days depending on the destination) and express international shipping (7-14 business days). [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14139","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thechannelpress.ca\/fr\/wp-json\/wp\/v2\/pages\/14139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thechannelpress.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thechannelpress.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thechannelpress.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thechannelpress.ca\/fr\/wp-json\/wp\/v2\/comments?post=14139"}],"version-history":[{"count":6,"href":"https:\/\/thechannelpress.ca\/fr\/wp-json\/wp\/v2\/pages\/14139\/revisions"}],"predecessor-version":[{"id":14812,"href":"https:\/\/thechannelpress.ca\/fr\/wp-json\/wp\/v2\/pages\/14139\/revisions\/14812"}],"wp:attachment":[{"href":"https:\/\/thechannelpress.ca\/fr\/wp-json\/wp\/v2\/media?parent=14139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}